Driving Rain Driving Safely
PORTSMOUTH, MILTON, EASTNEY, SOUTHSEA, OLD PORTSMOUTH, GUNWHARF QUAYS, GODSPORT, PORTSEA, FRATTON, BUCKLAND
Took my car here for a new Clutch. Fast service at a good price. Got a price from their website that didn't go up. Was easy to book in and they took it at a time and date that was best for me. My engine management light came on the next day but they were happy to get in straight back in to check and sorted it in 15 minutes. That's not a dig at them, these things happen but just pointing out they will be happy to check their work quickly and without a fuss if there is a problem. Would recommend.
Had my cluch/mass,couple extra bits done . customer service rung me up to keep me informed of what's going on.great service cannot fault .van drives like new now.good job Mr cluch. Black VW caddy
I wouldn't ever use this garage again, the whole clutch feels so different to previous with a weak pressure plate and now a squealing release bearing periodically 1 month after being fitted. Coupled with screwdriver marks in the trim where someone attempted to split it apart to get to the gear stick. All denied by the manager of course who did not even want to see the issue.
Car broke at 3:30pm on a Saturday, called them and they agreed to see me even though they closed at 5pm. Couldn't fix everything as they didn't have the parts sadly but booked for first thing Monday morning. Very helpful.
Overcharged to the tune of £50 for 2 tyres when car was in for MOT & service. Returned to ask how the overcharge was justified and told by assistant it was a mistake and to return the next week for a refund when the manager would be in. Returned again, manager palmed me off with a load of BS & no refund. That's how to lose a loyal customer of 15+ years.
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